Train the team. Build the agents. Transform the operation.
Start where the pain is. Go as far as the gains justify. Every engagement is scoped to your operation, measured from a baseline, and led by someone who has run one.
Capacity Diagnostic
Before building anything, we map where your people's time actually goes. The diagnostic identifies the workflows that agents should carry and the ones that must stay human.
You get a report with time baselines, recommended automations ranked by effort and impact, and a clear scope for the first build.
Agentic onboarding for your team
A half-day commitment can get a defined team started with supervised agents on real work. The initial three-hour training is followed by one hour of personalized follow-up. We work with platforms such as Claude (including Cowork workflows) and ChatGPT Work.
Talk to SLAM about agentic onboarding3-hour initial training + 1 hour of personalized follow-up included. Ask us for a proposal.
Work your team recognizes
We choose practical tasks with your team and show where agents can help without removing human judgment.
First supervised workflows
Participants practice assigning, reviewing and refining agent work on approved examples from their roles.
Clear operating boundaries
We establish what information agents may access, what needs approval, and when a person takes over.
A usable starting point
Your team leaves with a first way to use agents in its work, plus the limits and next steps made explicit.
Personalized follow-up included
One hour after the initial session to answer questions and improve the first workflows based on actual use.
Path to deeper integration
The training reveals which workflows merit custom agents, system connections or a broader transformation.
Custom agentic solutions
Agents that carry repetitive operating work across your systems, with people in control of every decision that matters.
Talk about buildingScope and investment tailored by inquiry
Workflow mapping
Every workflow is documented before automation starts. We design the new process, not just the agent.
System connections
Agents connect to your ERP, email, files and reporting tools to reduce manual re-keying.
Human-in-the-loop approvals
Every agent has clear escalation rules. People approve what matters; agents carry the rest.
Exception handling
When an agent hits something it cannot resolve, it flags a person with the context they need to act.
Documentation and handover
You own the workflows. Full documentation, training, and support for your team to maintain the system.
Baseline measurement
Before and after. Hours, cost, errors. The gain is counted, not claimed.
Operating-model transformation
Make the gains last across processes, roles and leadership routines. Transform is for companies ready to change how the operation works, not just add tools.
Talk about transformationScope and investment tailored by inquiry
Process redesign
Workflows, decision rights and reporting lines redesigned around agent-human collaboration.
Change leadership
Simon leads the change with your leadership team. Not a report, a transformation.
Adoption support
We stay through adoption, refining the tools and working habits with your team.
Governance
Clear rules for what agents can do, who reviews their work, and how performance is measured.
Measurement
KPIs that track the real operating gain, not vanity metrics about tool usage.
Exit plan
We leave a system that holds after we leave. Governance and measurement that are owned by your team.
Where is your team's time going?
Thirty minutes with Simon. You describe the operation, he tells you where agents can help and where they should not.