Privacy Policy

Effective Date: October 17, 2024

SLAM Consultants Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and security of our website visitors, clients, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.slamconsultants.com (the “Site”). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect the following types of personal data from you:

a) Information You Provide Directly to Us

• Contact Information: When you fill out a form, sign up for our services, or request a consultation, we may collect personal details such as your name, email address, phone number, and company information.
• Communication Data: If you contact us directly via email, phone, or through any other communication channels, we may collect the content of your messages along with your contact details.

b) Automatically Collected Information

• Usage Data: We may collect information about how you interact with our Site, including your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies: Our Site uses cookies and similar tracking technologies to enhance your browsing experience. You may choose to disable cookies via your browser settings, but this may limit certain functionalities on our Site.

c) Information from Third Parties

We may receive information about you from third-party service providers, including marketing partners, analytics providers, or social media platforms, which help us improve our services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to fulfill service requests, deliver consultations, and improve the functionality of our Site.
• To Communicate with You: We may send you promotional emails, updates about our services, or respond to your inquiries.
• For Marketing and Analytics: We may use data analytics to improve our Site and services, and to offer relevant content and promotions.
• For Legal and Compliance Purposes: We may use your information to comply with applicable laws, resolve disputes, or enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following ways:

• Service Providers: We may share your information with trusted third-party vendors who assist in providing our services, such as hosting providers, analytics companies, or email service providers.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete data.
• Deletion: You have the right to request the deletion of your personal information, subject to legal limitations.
• Objection: You can object to the processing of your data for marketing or other purposes.
• Data Portability: You may request a copy of your data in a commonly used format.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. International Data Transfers

If you are accessing our Site from outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other jurisdictions. By using our Site, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws.

9. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

SLAM Consultants Inc.
160 Ave Martin, Dorval, Québec, H9S 3R6
Phone: +1 514-208-1835
Email: s.lafreniere@slamconsultants.com

Optional Add-Ons (For GDPR/PIPEDA Compliance):

• Consent for Processing: Explicitly ask for consent before collecting any personal data from EU users (if applicable).
• Data Protection Officer (DPO): Appoint a DPO for GDPR compliance if needed.
• Cookie Policy: Include a detailed cookie policy outlining the types of cookies used and how users can manage their preferences.