How We Deliver Transformation

Our proven methodology drives real results for organizations across industries and countries

transformational change

How We Deliver Transformation

Our proven SLAM Cycle methodology drives real results for organizations across industries and countries.”

Transformational change in business

Turn Complexity into Sustainable Growth with the SLAM Cycle

In today’s fast-paced, ever-evolving business landscape, companies are constantly navigating complex challenges—from operational inefficiencies to leadership gaps, technical hurdles, and global expansion difficulties. At SLAM Consultants, we recognize that traditional, cookie-cutter solutions don’t work in complex environments. That’s why we developed the SLAM Cycle—a proven approach designed to simplify complexity and deliver sustainable growth.

What Is the SLAM Cycle?

The SLAM Cycle is a structured yet flexible framework that turns even the most complex business challenges into opportunities for growth. It’s a continuous improvement cycle that drives performance and profitability through clarity, collaboration, and team empowerment.
Whether your organization is facing inefficiencies, struggling with customer satisfaction, or hitting roadblocks in product development, the SLAM Cycle helps you systematically break down the issues, engage your team, and implement solutions that last.

How the SLAM Cycle Works:

1

Simplify Complexity

At the heart of the SLAM Cycle is our ability to break down complex problems into clear, actionable steps using simple yet powerful tools. We look at your organization through the lens of the customer workflow, helping you pinpoint the true root causes of inefficiencies. Our approach prioritizes simplicity, ensuring that every member of your team knows exactly what to do, how to do it, and why it matters for delivering a seamless customer experience.

2

Engage & Empower Teams

Transformation is only successful when the whole team is on board. The SLAM Cycle involves your key players at every step, ensuring their buy-in and engagement. We empower your teams with the tools, knowledge, and autonomy they need to drive change from within. This approach minimizes resistance and maximizes long-term impact.

3

Create Momentum with Quick Wins

The SLAM Cycle focuses on delivering small, quick wins early in the process. These victories help build momentum and instill confidence across your organization, creating a sense of urgency and purpose as larger initiatives take shape.

4

Implement Sustainable Change

The SLAM Cycle is about sustainable growth. We don’t just fix immediate problems—we implement systematic changes that your organization can build on long after the initial transformation. Our goal is to create self-regulating systems where teams continue to optimize processes and deliver results without constant intervention.

5

Continuous Feedback & Improvement

The cycle never stops. As your business evolves, so do the challenges and opportunities. The SLAM Cycle includes built-in mechanisms for continuous feedback and ongoing improvement. We help you stay agile, adjusting to market shifts, customer demands, and internal growth needs as they arise.

Why the SLAM Cycle Works

The SLAM Cycle isn’t just a process—it’s a philosophy. Our approach combines decades of business transformation experience with practical tools that work in the real world. Here’s why the SLAM Cycle stands out:

  • Tailored for Complexity: Unlike generic approaches, the SLAM Cycle thrives in industries with high technical content, complex workflows, and multi-layered challenges.
  • People-Centric: We believe that people drive change. Our process emphasizes empowerment, ensuring your teams are part of the solution, not just bystanders to it.
  • Simplicity that Scales: We take even the most complicated problems and find simple, scalable solutions that work across departments, sites, and even global operations.
  • Proven Results: From record-breaking financial performance to improved team engagement, the SLAM Cycle has delivered lasting, measurable results for businesses across industries and regions.

Methodology

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Our Case Studies

Delivering Aircraft Programs On Time and On Budget – Bombardier Aerospace

Challenge:

Bombardier faced the typical pitfalls of large organizations—delays and inefficiencies caused by a lack of urgency and focus.

The solution was to implement a bold and innovative approach:

  • Small, High-Impact Teams: We formed a smaller, highly engaged team with high potential, despite being less experienced. Their agility, focus, and strong leadership allowed them to outperform larger teams.
  • Empowerment and Trust: We empowered the team through coaching and building genuine trust. When people believe in themselves, each other, and know leadership supports them, they exceed expectations.
  • Transparent Collaboration: By fostering open and honest communication with stakeholders—including management, suppliers, and internal teams—we built trust, ensuring alignment and quick decision-making.

Both aircraft programs were delivered on time and on budget, breaking previous records within Bombardier. Our approach proved that even in large, complex organizations, smaller teams driven by purpose and empowered leadership can outperform traditional models.

Aligning Teams for Success – Averna Canada

Challenge:

Averna’s team was initially disconnected from the company’s overall health and performance. Employees were hesitant to raise project risks or issues until it was too late, which negatively impacted project profitability.

We deployed a transformation strategy focused on empowerment, financial literacy, and communication:

  • Financial Literacy Training: We educated employees on basic financial principles, showing them how their work directly impacts the company’s overall performance.
  • Improved Governance: We implemented structured governance, fostering open communication flows and empowering teams to make proactive decisions.
  • Weekly Risk Management: Given the fast-paced nature of the projects, we introduced a proactive weekly risk management framework, giving teams the tools to identify and resolve issues early.
  • Fostering Inclusion: While generalizations should be avoided, I’ve observed that one often underappreciated strength is the ability of women to unite teams around a common goal. In many cases, women tend to prioritize the team’s success over individual recognition. During this transformation, the project management team was almost entirely composed of women, and I believe their leadership and collaboration were key factors in driving the success of the initiative.
  • Customer-Centric Focus: We shifted the company culture to prioritize the customer experience and build stronger relationships.

The transformation exceeded P&L profitability targets, and the organization became almost self-governing—highly independent, capable of making decisions efficiently, and more agile and proactive. By fostering open communication and a customer-first mentality, Averna Canada achieved long-term success and stronger team engagement.

Turning Around Customer Experience and Growth – Averna Mexico

Challenge:

Averna Mexico was struggling with poor customer experience, declining repeat business, and a disengaged workforce. Employees feared for their job security and were reluctant to communicate project risks, which led to poor project outcomes.

Our transformation approach focused on customer experience, transparency, and empowerment:

  • Customer-Centric Coaching: We shifted the team’s mindset to prioritize customer experience as the key driver of business success. Focusing on results, rather than just the process, was critical.
  • Open Communication: I personally connected with employees at all levels, encouraging transparency and open feedback. This allowed us to quickly identify root causes of issues—especially those that weren’t immediately visible—and implement effective solutions.
  • Results-Oriented Focus: We emphasized results over rigid processes and regularly recognized employees who went above and beyond to positively influence outcomes. This helped the team become more aware, flexible, and efficient in their execution.

Averna Mexico became one of the most profitable and fastest-growing divisions within the company, while maintaining high-quality standards and meeting project deadlines. We successfully retained business that would have otherwise gone to Asian suppliers. The division’s success became a model to replicate in other regions and it exceeded its P&L profitability targets.

Identifying and Resolving Frictions in Sales and Operations – Confidential Client

Challenge:

The client initially believed that operational inefficiencies were the primary cause of errors and friction. However, upon deeper analysis, we discovered that the root cause was in the customer workflow process, originating as early as the sales process.

We implemented a transformation strategy to address the misalignment between sales and operations:

  • Customer Needs Validation: We restructured the sales process to ensure customer needs and budgets were clearly understood and validated before committing resources to design and production.
  • Requirements Capture: We involved the project and engineering teams earlier in the sales process to capture project requirements more accurately, preventing costly missteps. This also relieved the sales team from unnecessary burdens, allowing them to focus on what they do best—selling.
  • Effective Governance: Improved governance and communication flows were introduced both internally and externally, empowering teams to address issues and make decisions more efficiently.
  • Change Management: We implemented robust change management practices, ensuring that any adjustments during the project lifecycle were handled systematically and transparently.

The client saw significant capacity gains in key bottleneck areas like estimating and engineering, which led to increased team engagement. Projects were completed on time, with improved profitability, resulting in satisfied customers and smoother operations across the board.

Conclusion:

Each of these case studies demonstrates SLAM Consultants’ ability to diagnose deep-rooted organizational issues in organizations of all sizes, in a large variety of industries and globally. Our ability to implement tailored solutions, and drive meaningful and lasting change. Whether you’re facing operational inefficiencies, customer dissatisfaction, or leadership challenges, we have the expertise to turn things around and unlock your business’s full potential.